Refund Policy
Last Updated: [01/03/2026]
At CleanX.pk, we strive to provide high-quality cleaning services and customer satisfaction. This Refund Policy explains how refunds are handled for services booked through our website or other authorized channels.
Service Cancellations
- You can cancel a booking at least [insert number] hours before the scheduled service to be eligible for a full refund.
- Cancellations made less than [insert number] hours before the service may be subject to a cancellation fee or partial refund.
Refund Requests
Refunds can be requested if:
- The service was not provided as agreed.
- There was an error in the booking or payment.
To request a refund, please contact us via email: support@cleanx.pk
or phone: [0326-9422000] within days of the service date.
Non-Refundable Cases
Refunds will not be provided if:
- The service was completed as agreed and there were no issues reported.
- The cancellation was made after the eligible cancellation period.
- Any damage caused by negligence or misuse during the service.
Refund Process
- Once a refund request is approved, it will be processed within [insert number] business days.
- Refunds will be issued through the original payment method unless otherwise agreed.
- You will receive a confirmation email once the refund is processed.
Changes to This Policy
CleanX.pk reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
For questions or refund requests, please contact us:
- Email: support@cleanx.pk
- Phone: 0326-9422000